Bear Robotics (Servi)
About
AI-powered restaurant service robot for food delivery and bussing. Autonomous navigation with multi-tray design.
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Key Features
Pricing
From $399/mo (lease)
Contact Bear Robotics (Servi) directly for detailed pricing information, custom plans, and enterprise quotes.
What is Bear Robotics (Servi)?
Bear Robotics is a Silicon Valley robotics company - majority-owned (51%) by LG Electronics since January 2025 - that builds the Servi line of autonomous food-running and bussing robots for full-service restaurants, senior living facilities, hotels, casinos and airport lounges. Servi robots carry food and drinks from the kitchen to the table on self-stabilizing trays and haul dirty dishes back, navigating with LiDAR and cameras instead of rails or floor markers.
Unlike restaurant software, this is hardware sold either outright or as a Robots-as-a-Service subscription that bundles installation, mapping, training and support. It is one of the most widely deployed server robots in US hospitality, with deployments at Denny's, a 61-store pilot at Chili's, and (per Bear) thousands of venues worldwide.
Bear Robotics (Servi) pricing
| Plan | Price | Notes |
|---|---|---|
| Direct from Bear Robotics (rental or purchase) | Custom pricing - quote only, as of July 2026 | Bear Robotics does not publish list prices; it offers both rental subscriptions and outright purchase via custom deployment plans. Rental agreements bundle installation and mapping, workflow consultation, on/off-site tec |
| Servi - via RobotLAB (authorized US reseller) | $11,990 purchase or $399/month RaaS (36-month lease), as of July 2026 | Reseller pricing; financing available. For historical context, an early adopter (Sergio's, Florida, 2021) leased Servi for $999/month including installation and support. |
| Servi+ (Servi Plus) - via RobotLAB (authorized US reseller) | $13,990 purchase or $293/month RaaS, as of July 2026 | Higher-capacity model. RobotLAB lists lease/financing options; monthly RaaS covers hardware, installation, training, software updates and support. |
Pricing verified July 2026 from the vendor website and public sources; plans and rates can change - confirm with the vendor before purchase.
Bear Robotics (Servi) pros and cons
Pros
- +Documented tip and revenue upside: Sergio's (Florida chain) reported servers covered more tables, spent more time with guests and earned more tips after deploying Servi, expanding it to all 5 locations (Futurism, based on CNN Business reporting).
- +Staff actually use it: press coverage of Chili's 61-restaurant 'Rita' pilot reported workers found the robot a helpful addition, increasingly using it for food running, bussing and hosting tasks (Restaurant Business).
- +High reliability for labor-gap coverage: operators cite 12 hours of runtime on a 4-hour charge (University of Houston case story), and Denny's used Servi to cover overnight staffing shortages.
Cons
- −It only transports - Servi has no arms, so kitchen staff must load it and a server or the guest must unload it at the table, meaning it supplements rather than replaces service labor (University of Houston operator story).
- −Environment-sensitive: floor bumps, steps, thresholds and frequently rearranged tables 'can give Servi fits' - it works best in step-free, stable layouts with adequately wide aisles (University of Houston operator story; the 2026 Servi Q was built specifically to address narrow 18-inch passages).
- −ROI is not guaranteed at scale: Brinker International paused its 61-store Chili's pilot in August 2022 because leadership had no clear line of sight to a return on investment, and some Denny's guests reacted negatively to robot service (Restaurant Dive; Futurism).
Top Bear Robotics (Servi) alternatives
Pudu Robotics BellaBot
The most recognizable server robot globally (deployed in 60+ countries) with a cat-like interactive persona - better if you want a guest-facing novelty and entertainment factor rather than Servi's utilitarian design.
Keenon DINERBOT T10
Lower listed purchase price (around $13,500 via US resellers) from the world's largest delivery-robot maker by shipments - better for budget-driven buyers or large multi-unit fleets.
Richtech Robotics Matradee
US-based (Las Vegas) vendor with an 88 lb capacity and 12-hour battery, marketed heavily to senior-living dining rooms - better if you want a domestic alternative with higher payload per trip.
Bear Robotics (Servi) FAQ
How much does a Bear Robotics Servi robot cost?
Bear Robotics itself only gives custom quotes (rental or purchase), but as of July 2026 authorized US reseller RobotLAB lists the standard Servi at $11,990 to buy or $399/month on a 36-month Robots-as-a-Service lease, and the Servi+ at $13,990 or $293/month. Rental plans include installation, mapping, training, software updates and support, and Bear offers a 28-day demo subscription for a small installation fee. For reference, early adopters in 2021 paid about $999/month all-in.
What does the Servi robot actually do?
Servi runs food and drinks from the kitchen to tables on self-stabilizing, spill-resistant trays and carries dirty dishes back in a bus tub - it does not take orders, cook or handle payment, and it has no arms, so staff load it and servers or guests unload it. Beyond restaurants it is used in senior living, hotels, casinos, hospitals and airport lounges.
Is Bear Robotics still an independent company?
No - LG Electronics acquired a controlling 51% stake in January 2025 (after an initial $60M investment in March 2024), making Bear Robotics an LG subsidiary that is being integrated with LG's CLOi commercial robot business. The product line remains active: the compact Servi Q, developed with SoftBank Robotics, launched at the National Restaurant Association Show in May 2026.
Who is Servi a good fit for?
Full-service restaurants, senior-living dining rooms and hotels with high food-running volume, smooth step-free floors and stable table layouts - the standard models need reasonably wide aisles, while the 2026 Servi Q handles passages as narrow as 18 inches. It is a poor fit for venues with steps or thresholds between the kitchen and dining room, frequently changing floor plans, or operators expecting the robot to fully replace servers rather than offload their walking.
Pricing and feature details verified July 2026from vendor websites and public review platforms. Adoption figures come from RestaurantTools.ai's scan of US restaurant websites and reflect detectable integrations only.
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Quick Info
- Category
- Kitchen
- Pricing
- From $399/mo (lease)
- Type
- SaaS / Cloud
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