Connecteam

POSFree / from $29/mo

About

All-in-one employee management app for restaurants. Scheduling, time tracking, task management, and team communication.

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Key Features

Shift scheduling with auto-scheduling, templates, recurring shifts, shift swaps, availability checks, and labor-cost tracking that can tie into POS data

Mobile time clock with one-tap NFC or POS clock-ins, GPS-stamped entries, live attendance view, no-show alerts, overtime flagging, and timesheet approvals

Digital checklists and forms with photo, note, and signature capture - an AI tool converts a photo of a paper form (e.g. a closing checklist) into a structured digital form

Built-in team chat plus a social-style updates feed with read confirmations and messaging targeted by role or shift

Training and onboarding hub: role-based onboarding that must be completed before a first shift, AI-assisted training material creation, and a knowledge base with a staff-facing chatbot

HR toolkit covering time-off management, document and certification tracking, recognition, and celebrations

Payroll and POS integrations: QuickBooks, Gusto, ADP, Xero, and Zapier for payroll/automation; Lightspeed K-Series direct, with general support for Square, Clover, and Toast

Pricing

Free / from $29/mo

Contact Connecteam directly for detailed pricing information, custom plans, and enterprise quotes.

What is Connecteam?

Connecteam is an all-in-one employee management app for deskless teams - scheduling, GPS/NFC time clock, digital checklists, team chat, and training in one mobile app. To be clear, it is not a point-of-sale system: it manages your staff and sits alongside your POS (with a direct Lightspeed K-Series integration). It is aimed at small-to-mid restaurants and multi-location franchise groups - franchisees of Domino's, Chick-fil-A, Subway, and Biggby Coffee use it - and its flat per-hub pricing (first 30 users included) makes it notably cheap for teams under 30, and completely free under 10 users.

Connecteam pricing

Plan	Price	Notes
The Small Business Plan (Free)	$0 - full access for up to 10 users	As of July 2026. All hubs and all features included, free for life for teams of up to 10 users - unusually generous compared to competitors' feature-limited free tiers.
Basic (per hub)	$29/month billed annually ($35 billed monthly)	As of July 2026. Covers the first 30 users; extra users roughly $0.50-$0.80/user/month depending on hub. Important: pricing is PER HUB (Operations, Communications, HR & Skills are priced separately).
Advanced (per hub)	$49/month billed annually ($59 billed monthly)	As of July 2026. First 30 users included; extra users about $1.50-$2.50/user/month depending on hub. Annual billing saves ~18%.
Expert (per hub)	$99/month billed annually ($119 billed monthly)	As of July 2026. First 30 users included; extra users about $3-$4.20/user/month depending on hub.
Enterprise	Custom pricing	As of July 2026. Adds unlimited-tier features, SSO, 2FA, and a personal success manager.

Pricing verified July 2026 from the vendor website and public sources; plans and rates can change - confirm with the vendor before purchase.

Connecteam pros and cons

Pros

+Intuitive, mobile-first interface that non-technical staff pick up fast - Capterra reviewers rate it 4.6/5 across 5,294 reviews and repeatedly call it 'easy to use'
+Genuine 'one stop solution': reviewers highlight replacing separate scheduling, time-tracking, communication, and HR tools with a single app
+Strong value for small teams - the free plan covers up to 10 users with all features, and reviewers praise responsive customer support

Cons

−Reliability complaints on Capterra: delayed push notifications (or some team members not receiving them at all), lag, slow loading, and occasional crashes - the app can get sluggish with high chat volume
−Costs add up past the free tier: Operations, Communications, and HR hubs are each priced separately, and reviewers say the billing structure 'becomes messy when scaling'
−Not restaurant-specialized: no tip management or POS-driven demand forecasting, scheduling is described by some users as 'almost too basic' for complex operations, and several integrations are CSV-export rather than deep two-way sync

Top Connecteam alternatives

7shifts

Built exclusively for restaurants - tip management, a manager log book, POS integrations, and auto-scheduling that learns your busy periods; the better pick if you want restaurant-native depth over Connecteam's generalist breadth.

Homebase

The easier entry point for a single-location small restaurant - reviewers consistently call it the most user-friendly option with almost no learning curve, though it lacks Connecteam's communication and training features.

Deputy

Stronger labor-law compliance automation - built-in break rules, overtime thresholds, and ready-made Fair Workweek rules make it better for multi-location groups in regulated cities.

Connecteam FAQ

How much does Connecteam cost for a restaurant?

As of July 2026, teams of up to 10 users get everything free on the Small Business Plan. Paid plans start at $29/month billed annually ($35 monthly) for the first 30 users, with extra users from about $0.50/user/month. Watch the fine print: that price is per hub - Operations (scheduling, time clock, checklists), Communications (chat, updates), and HR & Skills (training, time off) are sold separately, so a restaurant using all three pays roughly 3x the headline price. Enterprise pricing is custom.

What do restaurants actually use Connecteam for?

Shift scheduling with swap requests, a GPS/NFC time clock with no-show alerts, digital opening and closing checklists with photo and signature capture, team chat, and onboarding that new hires must complete before their first shift. Franchisees of Domino's, Chick-fil-A, Subway, Smoothie King, and Biggby Coffee are among its named food-and-beverage customers.

Is Connecteam a POS system?

No. Connecteam is employee management software, not a point-of-sale - it does not process orders or payments. It complements your POS: it has a direct integration with Lightspeed K-Series, general support for Square, Clover, and Toast, and payroll integrations with QuickBooks, Gusto, ADP, and Xero. Note that some connections are CSV exports rather than deep two-way sync, a common complaint in reviews.

Who is Connecteam best for - and who should skip it?

Best for small restaurants (free under 10 users), teams under 30 (flat pricing covers the first 30 users), and franchise groups that want scheduling, checklists, chat, and training in one app without per-location fees. Skip it if you need restaurant-specific tooling like tip pooling, a manager log book, or POS-based demand forecasting - 7shifts covers those - or heavy compliance automation, where Deputy is stronger.

Pricing and feature details verified July 2026from vendor websites and public review platforms. Adoption figures come from RestaurantTools.ai's scan of US restaurant websites and reflect detectable integrations only.