Delaget

AnalyticsCustom pricing

About

Analytics and loss-prevention platform for multi-unit QSR chains; unifies POS and delivery data and disputes delivery losses to recover revenue.

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Key Features

Delaget Coach (now PAR OPS Coach) - consolidates POS, back-of-house, delivery-provider portal and timekeeping data into auto-refreshed dashboards tracking 100+ KPIs, with store ranking, exception-based alerts and built-in task assignment (vendor claims 2+ hours saved daily on reporting).

Delaget Detect (PAR OPS Detect) - exception-based loss prevention with ticket-level transaction detail, cross-store search for loss scenarios, and dashboards flagging high-risk locations and employees; vendor claims daily loss review in under 5 minutes and average savings of $75K per store per year.

Video-plus-transaction investigation - Detect supports viewing video footage side-by-side with the corresponding POS transaction (Envysion partnership); KFC US CIO publicly endorsed the combined Delaget+Envysion loss prevention toolset for its franchisees.

Delaget Recovery (PAR OPS Recovery) - works 24/7 to automatically identify and file disputes for recoverable delivery losses on DoorDash, Uber Eats and Grubhub; vendor claims an average of $250K recovered annually for leading brands.

First-party delivery dispute recovery (added Dec 2024) - extends automated chargeback disputing to orders placed through the restaurant's own app/website, which Delaget claims recovers an additional 2-10% of disputed revenue versus third-party recovery alone.

Delivery Operations - a single customizable reconciliation dashboard across all delivery service providers that replaces manual DSP-portal reconciliation and pinpoints loss hotspots by store and channel.

150-200+ integrations plus a restaurant data API (Delaget Connect) covering POS, back-office and delivery systems; in 2026 PAR added Coach AI, a natural-language operational assistant that answers questions from live POS, inventory and labor data.

Pricing

Custom pricing

Contact Delaget directly for detailed pricing information, custom plans, and enterprise quotes.

What is Delaget?

Delaget is a restaurant data analytics and loss prevention platform built for multi-unit QSR franchisees and franchisors - it pulls POS, back-of-house, delivery service provider and timekeeping data into daily dashboards, flags theft and operational loss, and automatically disputes third-party delivery chargebacks. Founded in 2001 (HQ St.

Louis Park, MN), it serves 30,000+ locations across 125+ brands, including operators of Taco Bell, KFC, Pizza Hut, Burger King, Dunkin' and Wendy's. On December 31, 2024 Delaget was acquired by PAR Technology for $132M and its products now live on as the PAR OPS Insights & Delivery modules (Coach, Detect, Delivery Operations, Recovery) - PAR positions it for multi-location operators, ideally 20+ locations.

Delaget pricing

Plan	Price	Notes
Custom pricing (quote-based)	Not published - custom quote only	PAR states pricing 'depends on your business size and needs' - contact sales for a quote. G2 shows 'Pricing details for this product isn't currently available'. Capterra lists a $25/user/month starting price (https://www

Pricing verified July 2026 from the vendor website and public sources; plans and rates can change - confirm with the vendor before purchase.

Delaget pros and cons

Pros

+Easy to use with unusually broad functionality - a Director of Operations (G2, 5/5, Sep 2025) wrote: 'I like all the options it gives. Super easy to use.'
+Loss prevention delivers real results - an enterprise QSR user of the Guard/Detect product (G2, 5/5) said it 'helped us narrow down and deal with suspicious behavior and transactions' and that it 'will save you thousands of dollars in waste and potential theft or fraud.'
+Gives the whole management team visibility - reviewers note it 'shows our entire management team all the ins and outs of the business' and helped improve drive-thru times (G2, Sep 2025).

Cons

−Data overload - even the most positive G2 reviewer complains that 'Sometimes it gives TOO much information,' so smaller teams may drown in metrics.
−Reliability complaints in a 1/5 G2 review of Delaget Coach (2020): back-end technical flaws and sales metrics that 'did not show real time monitoring' - the reviewer advises verifying required features before purchasing.
−Very thin and partly dated review base: only 4 G2 reviews total (3.6/5) and 0 on Capterra; the harshest feedback targets the legacy payroll module (2017: login problems, direct deposit taking 3-6 pay periods, limited paystub access), which is not the core analytics product.

Top Delaget alternatives

Restaurant365

Accounting-led all-in-one back office (accounting, inventory, scheduling, franchising) for multi-unit groups with a far larger validated review base (4.6/5 from 316+ G2 reviews) - better when you need ERP/accounting depth rather than QSR exception reporting.

Solink

Video-first loss prevention that natively pairs cloud camera footage with POS transactions - better for QSR franchisees who want camera-based investigations built in instead of Delaget's separate Envysion integration.

Agilence

Pure-play loss prevention and exception-analytics platform for restaurants, retail and grocery that unifies transactional data across channels - better for dedicated LP teams that only need theft/shrink analytics without the delivery and dashboard suite.

Compare all Delaget alternatives

Delaget FAQ

How much does Delaget (PAR OPS) cost?

There is no public price list as of July 2026. PAR Technology says pricing 'depends on your business size and needs' and requires a sales quote; modules (Coach, Detect, Delivery Operations, Recovery) are sold separately. Capterra lists a $25/user/month starting price, but this is unconfirmed by the vendor and should be treated as indicative at best.

What is Delaget used for?

Three jobs: (1) aggregating POS, labor, back-of-house and delivery data from all locations into daily KPI dashboards (Coach), (2) detecting theft and operational loss through exception reporting with ticket-level and video detail (Detect - vendor claims avg. $75K saved per store/year), and (3) automatically disputing DoorDash, Uber Eats, Grubhub and first-party delivery chargebacks (Recovery - vendor claims avg. $250K recovered annually for leading brands).

What are the best Delaget alternatives?

Restaurant365 for an accounting-centric back office, Solink for video-based loss prevention, and Agilence for pure loss-prevention analytics. Avero Slingshot is G2's listed head-to-head analytics comparison, and Crunchtime competes on enterprise inventory/labor operations. Note that since 2025 Delaget itself is bundled into PAR's broader PAR OPS back-office suite.

Who is Delaget for - and is it still available as a standalone product?

It targets multi-unit QSR franchisees and franchisors (PAR suggests ideally 20+ locations); customers operate Taco Bell, KFC, Pizza Hut, Burger King, Dunkin' and Wendy's locations, among 125+ brands. It is not designed for single-location independents. After PAR Technology's $132M acquisition (closed Dec 31, 2024) the delaget.com website redirects to partech.com and the products are sold as PAR OPS Insights & Delivery modules - existing functionality continues under new branding.

Pricing and feature details verified July 2026from vendor websites and public review platforms. Adoption figures come from RestaurantTools.ai's scan of US restaurant websites and reflect detectable integrations only.