PeachWorks (by TouchBistro)

AnalyticsCustom pricing

About

Restaurant back-office platform for inventory, recipe management, labor scheduling, and sales forecasting; now a TouchBistro back-of-house module.

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Key Features

Sales forecasting engine that projected demand so operators could align purchasing and labor scheduling with expected sales (core PeachWorks module, verified on the archived 2019 homepage; now 'data-driven food prep forecasting' and labor forecasting by labor %, hours, cost, or headcount in TouchBistro)

Inventory management with real-time counts, suggested ordering, vendor management, and digital waste/theft/spoilage logging - multiple managers can count simultaneously across locations in the TouchBistro successor

Recipes & Nutrition module for recipe building, recipe costing, menu engineering, and auto-generated nutritional and allergen information per dish

Staff scheduling with employee self-service access, availability, time-off and shift-trade management, now multi-location in TouchBistro Labor Management

POS Hub plus Analytics: a BI reporting layer that pulled data from third-party POS systems into customizable reports (legacy PeachWorks was POS-agnostic; the successor syncs with TouchBistro POS every 15 minutes instead)

Daily Log for operational consistency: food temperature monitoring, critical checklists, and shift-event documentation

Team communication hub - in the TouchBistro successor this includes in-app messages, email, and SMS notifications for schedule changes and announcements

Pricing

Custom pricing

Contact PeachWorks (by TouchBistro) directly for detailed pricing information, custom plans, and enterprise quotes.

What is PeachWorks (by TouchBistro)?

PeachWorks (founded 2005 as WhenToManage, HQ Southfield, Michigan) was a cloud-based restaurant back-office platform combining inventory, recipe and nutrition management, staff scheduling, sales forecasting, and POS-agnostic analytics, aimed at independent restaurants and multi-location groups. It no longer exists as a standalone product: payments company Beyond acquired it in April 2018, TouchBistro then acquired the Peachworks software and relaunched its technology in September 2024 as TouchBistro Inventory Management and Labor Management add-ons. As of July 2026, peachworks.com redirects to TouchBistro's back-of-house solutions page, so today the product is effectively only available to restaurants running TouchBistro POS.

PeachWorks (by TouchBistro) pricing

Plan	Price	Notes
Legacy PeachWorks standalone (no longer sold)	From $279/month (historical Capterra listing; as of July 2026 the standalone product cannot be purchased)	PeachWorks never published prices on its own site; $279/month starting price is what Capterra lists for the legacy product. Verified July 2026 that peachworks.com 301-redirects to touchbistro.com/restaurant-back-of-house
TouchBistro POS (required base for the successor products)	From $69/month	The PeachWorks technology now lives inside TouchBistro's ecosystem, which requires TouchBistro POS as the base. Essentials bundle (software + hardware + payments) starts at $119/month.
TouchBistro Inventory Management add-on (PeachWorks successor)	Custom pricing - quote only	Listed on the official pricing page with a 'Get a Quote' CTA only; TouchBistro confirms add-ons cost extra but does not publish figures. Sales line: 855-363-5252.
TouchBistro Labor Management add-on (PeachWorks successor)	Custom pricing - quote only	Quote-based add-on. Available in the continental US and Canada excluding Quebec, per the official Labor Management page.

Pricing verified July 2026 from the vendor website and public sources; plans and rates can change - confirm with the vendor before purchase.

PeachWorks (by TouchBistro) pros and cons

Pros

+Inventory counting and invoice entry are notably easy - one Capterra reviewer: 'Inventory used to be such a difficult process for me and now I barely sweat it'; G2 reviewers also praise easy custom report creation
+Responsive, helpful customer support, especially during onboarding (recurring theme on Capterra and G2)
+Easy to learn and train staff on (ease-of-use rated 3.9/5 on Software Advice, the highest of its sub-scores; 4.1/5 overall on G2)

Cons

−Reliability complaints: 'constant glitches with recipe editing and inventory counts' and a product 'not intuitive enough for our needs' (Capterra reviews; overall rating a middling 3.7/5 from 33 reviews)
−Reporting depth and speed criticized - some users found reports not robust enough and slow when pulling year-to-date data (Capterra/G2)
−Perceived as expensive with significant setup effort required; value-for-money scores just 3.6/5 on Software Advice - and buying it today forces you into the TouchBistro POS ecosystem since the standalone product is gone

Top PeachWorks (by TouchBistro) alternatives

Restaurant365

The closest like-for-like replacement for PeachWorks' full back-office scope (inventory + scheduling + reporting) with accounting built in and POS-agnostic integrations - better for multi-unit groups that don't run TouchBistro POS.

MarketMan

POS-agnostic inventory, purchasing, and recipe-costing specialist with published pricing - better if you mainly used PeachWorks for inventory and want to keep your existing POS (TouchBistro itself lists MarketMan as an integration).

7shifts

Purpose-built restaurant scheduling and labor management with a free entry tier - better if you only need the scheduling/communication half of what PeachWorks did.

PeachWorks (by TouchBistro) FAQ

How much does PeachWorks cost?

You can no longer buy PeachWorks as a standalone product. Capterra listed the legacy product from $279/month, but as of July 2026 its technology is sold only as TouchBistro's Inventory Management and Labor Management add-ons, which are quote-based and require TouchBistro POS (from $69/month).

Is PeachWorks discontinued?

As an independent product, yes. PeachWorks was acquired by payments company Beyond in April 2018, then by TouchBistro, which relaunched the technology in September 2024 as TouchBistro Inventory Management and Labor Management. peachworks.com now redirects to TouchBistro's back-of-house solutions page.

What was PeachWorks used for?

Restaurant back-office management: inventory counts and ordering, recipe costing with nutrition and allergen data, staff scheduling, sales forecasting, daily operational logs, and POS-agnostic analytics/reporting across one or many locations.

What should former PeachWorks users switch to?

If you run (or are willing to run) TouchBistro POS, the natural path is TouchBistro's Inventory Management and Labor Management add-ons built on PeachWorks technology. If you want to keep another POS, Restaurant365 covers the full back office, MarketMan covers inventory/purchasing, and 7shifts covers scheduling.

Pricing and feature details verified July 2026from vendor websites and public review platforms. Adoption figures come from RestaurantTools.ai's scan of US restaurant websites and reflect detectable integrations only.