Landbot

ChatbotsFree / from $45/mo

About

Visual chatbot builder for conversational restaurant experiences on web and WhatsApp.

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Key Features

Drag-and-drop visual flow builder with 50+ pre-built templates, including a restaurant table reservation template with availability restrictions by date and time.

Official WhatsApp Business chatbots (WhatsApp Pro plan): 1 dedicated WhatsApp number, opt-in collection tools, and campaign broadcasts - 10,000 service messages/month included.

Landbot AI with metered "AI chats" per plan, connections to OpenAI and Gemini models, and an AI Copilot that assists while you build flows.

Hidden fields passed via URL parameters - a QR code on a restaurant table can silently inject the table number into the chat and export it to Google Sheets with the order.

"Bricks" reusable block library: build your drinks or menu flow once, save it, and re-import it into any future bot version.

Native integrations with Google Sheets, Airtable (documented reservation-bot use case), Mailchimp, HubSpot, Salesforce, Zapier, n8n, plus webhooks and API.

Rich conversational UI elements - picture-choice carousels for visual menus, buttons, date pickers, GIFs, and forms - deployable as full page, popup, chat bubble, or iframe embed.

Pricing

Free / from $45/mo

Contact Landbot directly for detailed pricing information, custom plans, and enterprise quotes.

What is Landbot?

Landbot is a no-code visual chatbot and AI-agent builder used by 12,000+ businesses to automate conversations on websites, WhatsApp, and Facebook Messenger. It is a general-purpose conversational platform - not restaurant-specific software - so restaurants use its drag-and-drop canvas and ready-made templates to build table-reservation bots, QR-code digital menus, and WhatsApp ordering or FAQ automation themselves. It fits marketing-comfortable independents and multi-location groups, especially in WhatsApp-heavy markets (Europe, Latin America); operators wanting a turnkey reservation system with table management are better served by dedicated tools like OpenTable or SevenRooms.

Landbot pricing

Plan	Price	Notes
Sandbox (Free)	$0 - free forever	100 chats/month, 1 seat, basic flow operations and limited integrations. As of July 2026.
Starter	$45/month ($36/month billed annually; EUR: €40/€32)	500 web & Messenger chats/month, 100 AI chats, 2 seats, Landbot AI, custom CSS/JS. As of July 2026.
Pro	$110/month ($88/month billed annually; EUR: €100/€80)	2,500 web & Messenger chats/month, 300 AI chats, 3 seats, advanced flow operations, HubSpot/Airtable integrations, live chat support. As of July 2026.
WhatsApp Pro	$220/month ($176/month billed annually; EUR: €200/€160)	Adds 10,000 WhatsApp service messages/month, 1 WhatsApp Business number, opt-in tools and campaigns, 500 AI chats, 3 seats. Meta's WhatsApp conversation fees billed separately. As of July 2026.
Business	From $440/month (EUR: from €400/month)	Custom chat volume, minimum 5 seats, 1,000 AI chats, 3 hours/month bot management services, priority support, dedicated success manager. As of July 2026.

Pricing verified July 2026 from the vendor website and public sources; plans and rates can change - confirm with the vendor before purchase.

Landbot pros and cons

Pros

+Intuitive no-code drag-and-drop builder is the most consistently praised aspect on both G2 (4.7/5, 334 reviews per 2026 listings) and Capterra - non-technical staff can launch a professional-looking bot in hours.
+Genuine multichannel reach (website, WhatsApp, Messenger, API) with reliable CRM and webhook integrations that reviewers say require minimal effort to set up.
+Reviewers report measurable ROI: G2 users cite increased lead generation and one notes a 20% reduction in support demand, saying costs "more than pay for themselves".

Cons

−Pricing climbs fast beyond the free tier: WhatsApp requires the $220/month tier plus Meta's per-conversation fees, API/webhook access sits in higher plans, and Capterra reviewers call per-seat costs for teams expensive.
−Complex bots get hard to manage: G2 reviewers report canvas performance degradation on large flows, no real-time multi-user editing (concurrent changes overwrite each other), and no built-in A/B testing.
−Customer support is inconsistent - Capterra reviewers describe "ping pong emails" from technical support without thorough explanations, and several 1-star reviews cite bugs and occasional platform downtime.

Top Landbot alternatives

ManyChat

Better for restaurants whose customers live on Instagram and Facebook - it has native Instagram DM automation, which Landbot lacks without third-party workarounds.

Tidio

Better when you want website live chat with human takeover plus an AI bot (Lyro) in one inbox at a lower entry price, rather than a pure flow builder.

Typebot

Open-source visual bot builder with a very similar canvas to Landbot - self-hostable for free, making it the budget pick for tech-comfortable operators put off by Landbot's pricing.

Landbot FAQ

How much does Landbot cost for a restaurant?

As of July 2026, plans run from a free Sandbox (100 chats/month) through Starter at $45/month and Pro at $110/month for web chatbots. WhatsApp automation - the most relevant channel for reservations and ordering - requires WhatsApp Pro at $220/month ($176/month billed annually), which includes one WhatsApp Business number and 10,000 service messages; Meta's WhatsApp conversation fees are billed on top.

What can a restaurant actually build with Landbot?

A table reservation bot with limited seats and blocked dates/times (there is a ready-made template, plus a documented Airtable-backed reservation use case), a QR-code digital menu where the table number is passed invisibly via URL hidden fields and exported to Google Sheets with the order, and WhatsApp bots that answer hours/menu questions or take orders and send campaign broadcasts to opted-in guests.

Is Landbot a replacement for OpenTable or a reservation system?

No. Landbot is a general chatbot builder - it collects bookings into a spreadsheet or database you configure (e.g., Google Sheets or Airtable) but has no floor-plan, table-turn, or shift management. Restaurants needing operational reservation management should use a dedicated system and treat Landbot as the conversational front end or marketing layer.

Who is Landbot the right fit for?

Restaurants or restaurant groups with someone comfortable doing light marketing-tool setup, especially in WhatsApp-first markets like Spain, Latin America, or India. If nobody on the team will maintain chat flows, or you only need a booking widget, a turnkey reservation tool or a simpler live-chat product like Tidio is a better fit.

Pricing and feature details verified July 2026from vendor websites and public review platforms. Adoption figures come from RestaurantTools.ai's scan of US restaurant websites and reflect detectable integrations only.