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Loman AI

ChatbotsFrom $199/mo

About

AI phone agent for restaurants that answers calls, takes orders, books reservations, and handles guest questions automatically.

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Key Features

Full phone order taking for pickup and delivery, with support for substitutions, modifiers and special requests, injected directly into the POS (Toast, Square, Clover, SpotOn, Shift4, Aloha by NCR, Olo, Stream).
Secure credit-card payment collection over the phone (Premium tier), so callers can pay without staff involvement.
24/7 phone reservation booking synced with OpenTable, including after-hours calls.
High-concurrency call handling - up to 50 simultaneous calls on Starter (marketed as 'unlimited simultaneous calls' on the homepage), so no busy signals during peak rush.
Dynamic upsell engine that suggests add-ons during phone orders to lift average ticket size.
Smart guest memory and a restaurant 'knowledge graph': recognizes repeat callers, auto-updates menus (including out-of-stock items) and answers allergen/hours/directions questions.
Automated call transfer to staff for complex situations, plus outbound/intelligent SMS updates and a dashboard with live calls, transcripts, orders and outcomes.

Pricing

From $199/mo

Contact Loman AI directly for detailed pricing information, custom plans, and enterprise quotes.

What is Loman AI?

Loman AI is a 24/7 voice-AI phone agent built specifically for restaurants: it answers every incoming call, takes pickup and delivery orders (with credit-card payment over the phone), books reservations, and answers menu, allergen and hours questions, syncing everything to the restaurant's POS. It targets US single-location independents through multi-unit and enterprise brands, with flat monthly pricing (no per-minute fees) and go-live in under 24-48 hours. Unlike reservation-focused rivals such as Slang.ai, Loman's Premium tier takes complete food orders and injects them directly into POS systems like Toast, Square, Clover and SpotOn - which is its main differentiator, but full ordering is not included in the entry tier.

Loman AI pricing

PlanPriceNotes
StarterCustom quote - reported from ~$199/monthThe official pricing page lists no dollar amounts ('Contact Us'). Loman's own blog states plans start at $199/month with unlimited calls; a third-party CloudTalk roundup (July 2026) additionally reports a $149 one-time s
PremiumCustom quote - reported ~$299/monthEverything in Starter plus takeout/delivery ordering, complete POS integration, automated phone reservations, secure phone payments, smart guest memory, dynamic upsell engine and out-of-stock menu updates. The $299/month
EnterpriseCustom pricingFor multi-unit and enterprise brands needing custom integrations; official page says 'Contact us to hear about enterprise plans.' Onboarding for all plans advertised at 24-48 hours.

Pricing verified July 2026 from the vendor website and public sources; plans and rates can change - confirm with the vendor before purchase.

Loman AI pros and cons

Pros

  • +Fast, well-supported onboarding: verified owner reviews on Slashdot (Apr 2026) praise setup - one owner reported full onboarding in under 5 days with 'immediate support response', matching the vendor's 24-48h claim.
  • +Real staff relief and order accuracy for happy customers: an owner using it ~8 months daily called it 'a great experience... not hearing the phone ring every 2 minutes', citing accurate orders and lower cost than hiring phone staff (Slashdot).
  • +Long-term users report business impact: a COO with 1-2 years of use said 'Loman changed our business', crediting streamlined staffing and increased revenue; flat pricing with no per-minute fees keeps costs predictable at high call volume (Slashdot; loman.ai/pricing).

Cons

  • −Accuracy and support failures do happen: a restaurant manager reported 4 months of the AI taking orders incorrectly and giving customers wrong information, over 100 unresolved support emails, and more than $1,000 charged with no refund (Slashdot review, Feb 2026).
  • −No transparent pricing - the official pricing page hides all dollar amounts behind 'Contact Us', and even a positive reviewer admitted 'initial price sticker shock' (though she felt ROI justified it).
  • −Thin independent review footprint and narrow language support: no G2 reviews as of July 2026 (only an alternatives stub), the Trustpilot 4.4/5 figure is only reported second-hand by CloudTalk, and coverage is focused on English + Spanish - competitor comparisons also claim its voice sounds more artificial and completion rates trail rivals (competitor-sourced, unverified).

Top Loman AI alternatives

Slang.ai

Better for full-service and fine-dining spots where reservations and guest questions dominate the phone line - it publishes pricing (Core from $399/month, per slang.ai/pricing) and integrates with OpenTable/SevenRooms, but it does not take food orders or payments.

ConverseNow

Better for high-volume QSR and drive-thru chains at enterprise scale (deployed across 1,200+ locations) - but implementation takes weeks rather than Loman's 24-48 hours, and pricing is structured for large brands, not independents.

Revmo AI

A direct voice-AI competitor that publishes side-by-side demos and claims materially higher call-completion rates (~82% vs ~60% for Loman, per its own comparison page - vendor-sourced, so demo both before deciding).

Loman AI FAQ

How much does Loman AI cost?

Loman does not publish prices on its official pricing page (both Starter and Premium say 'Contact Us'), but Loman's own blog states plans start at about $199/month with unlimited calls, and a third-party 2026 roundup reports a $149 one-time setup fee and a ~$299/month Premium tier that adds full POS order injection (as of July 2026). There are no per-minute fees or call caps on any plan.

What is Loman AI used for?

Answering 100% of a restaurant's phone calls 24/7: taking pickup and delivery orders straight into the POS, collecting card payments over the phone, booking reservations via OpenTable, answering menu/allergen/hours questions, sending SMS updates, and transferring complex calls to staff. The vendor claims restaurants miss up to 30% of calls at peak and cites up to 22% phone-revenue lift.

What are the best Loman AI alternatives?

Slang.ai for reservation-heavy full-service restaurants (from $399/month, but no order taking), ConverseNow for enterprise QSR and drive-thru voice ordering, and Revmo AI as a direct voice-agent competitor. Kea and VOICEplug also compete in restaurant phone ordering.

Who is Loman AI a good fit for?

US independent and multi-unit restaurants on Toast, Square, Clover, SpotOn or similar POS systems that lose takeout orders to unanswered phones and want flat-rate (not per-minute) billing with sub-48-hour setup. It is a weaker fit if you need languages beyond English and Spanish, want published pricing before a demo, or only need reservation handling.

Pricing and feature details verified July 2026 from vendor websites and public review platforms. Adoption figures come from RestaurantTools.ai's scan of US restaurant websites and reflect detectable integrations only.

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Quick Info

Category
Chatbots
Pricing
From $199/mo
Type
SaaS / Cloud

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