Hostme

Reservationsfrom $109/mo

About

All-in-one reservation and waitlist system with AI-optimized table assignment, server rotation, and guest communication.

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Key Features

Algorithmic table auto-assignment - when enabled, the system assigns the most optimal table in the guest's preferred area automatically, and hosts can override any assignment per party (vendor docs call this an algorithm, not "AI")

Waitlist with data-driven wait-time predictions - guests join the line online, wait quotes are calculated from how long current guests have been seated plus historical average dining durations (three configurable calculation methods), and an SMS is sent automatically when the table is ready

Server rotation and management - equitably distributes new tables across servers and tracks each server's load and performance in real time

Deposits and cancellation fees via Stripe (and payments via Square) - restaurants choose deposit or cancellation-fee mode, set refund percentages and cancellation cut-off times to fight no-shows; refunds are issued manually by hosts

14 POS integrations for table-status, reservation, and inventory sync - Square, Lightspeed, Oracle Micros (3700, Simphony, Simphony FE), NCR Aloha, Heartland Restaurant, Lavu, Maitre'D, PAR Brink, POSItouch, Squirrel, iiko, and XPient; notably NO Toast integration (it remains an open request on Hostme's feedback board)

Direct booking channels: Reserve from Google Search/Maps, Facebook and Instagram "Book Now" buttons ($15/month add-on), TripAdvisor/Michelin Guide ($2.50/cover), plus WhatsApp guest communication

Event management with ticket sales and attendance tracking - 1 free event/month on Mezzo, 5 on Grande, $20 per additional event

Built-in marketing campaigns over SMS, email, and WhatsApp using prepaid credit packs, plus a digital guestbook that stores guest preferences and visit history

Pricing

from $109/mo

Contact Hostme directly for detailed pricing information, custom plans, and enterprise quotes.

What is Hostme?

Hostme is a cloud-based reservation, waitlist, and table-management platform for independent full-service restaurants, small restaurant groups, wineries, breweries, and bars. Its core positioning is flat monthly pricing with unlimited parties and covers - unlike marketplace systems, it charges no per-diner fees on your own booking channels (only the optional TripAdvisor/Michelin channel costs $2.50 per cover).

Beyond seating, it bundles event ticketing, online ordering with kitchen pacing, deposits/cancellation fees, and SMS/email/WhatsApp marketing into one system. The vendor reports operation in 47 countries with 3.1M+ bookings processed monthly; note it brings no large consumer marketplace of its own, so it fills seats from your website, Google, and social channels rather than a diner network.

Hostme pricing

Plan	Price	Notes
Free trial	$0 for first 2 weeks	No credit card required; upgrade anytime.
Mezzo	$109/month, or $98/month billed annually	Unlimited parties/covers, 1 free event per month ($20 each additional), analytics, unlimited SMS/WhatsApp guest messaging, premium support, online ordering.
Grande	$169/month, or $152/month billed annually	Everything in Mezzo plus POS integration, 5 free events per month, dedicated support, advanced branding options.
Enterprise	Custom pricing	All Grande features plus premium dedicated support for multiple locations; requires a quote.
Add-ons	Facebook/Instagram booking $15/month; TripAdvisor/Michelin Guide channel $2.50/cover; marketing credit packs $20 (5,000 emails + 2,000 SMS + 2,000 WhatsApp) or $40 (double); extra events $20 each	The TripAdvisor/Michelin channel is the only per-cover charge in the system - core plans are flat-fee with unlimited covers.

Pricing verified July 2026 from the vendor website and public sources; plans and rates can change - confirm with the vendor before purchase.

Hostme pros and cons

Pros

+Highly rated and flexible: 4.8/5 overall on Capterra with 5.0 for ease of use, customer service, and value for money - reviewers highlight that Hostme adapts to how the restaurant works rather than forcing staff to conform to the app
+Transparent flat pricing praised by users: unlimited parties for one monthly fee with no hidden per-cover charges, and it runs on virtually any device (web browser, iOS, Android, Windows)
+Server rotation and table assignment solve real staffing friction - one Capterra reviewer said assigning tables to servers "was a nightmare and a source of conflict" before Hostme; support is described as fast and responsive to feature requests

Cons

−The feature depth can overwhelm smaller operations - Capterra reviewers note a learning curve for restaurateurs new to reservation software, and one reported that timed seating for buffet events required a complex setup
−The guest-facing online booking page is basic - reviewers wished it showed photos of the venue, food, and menu (an older review also flagged missing credit-card holds, though Hostme has since added Stripe-based deposits and cancellation fees)
−No Toast POS integration (an open feature request on Hostme's feedback board), and the third-party review footprint is very small - only 5 Capterra reviews, 3 Trustpilot reviews, and zero G2 reviews as of July 2026, so social proof is thin compared to OpenTable or SevenRooms

Top Hostme alternatives

OpenTable

Better when you need a large consumer marketplace to put new diners in seats - Hostme has no comparable discovery network, filling tables only from your own website, Google, and social channels (expect per-cover fees on network bookings in exchange).

SevenRooms

Better for high-volume venues and multi-location groups that need deep guest CRM and marketing automation beyond Hostme's credit-pack campaign tools.

Tablein

Better for very small restaurants that find Hostme's breadth overwhelming and want a lighter, simpler, similarly affordable booking tool without events, ordering, and server rotation.

Hostme FAQ

How much does Hostme cost?

As of July 2026, Hostme offers two self-serve plans: Mezzo at $109/month and Grande at $169/month (about 10% cheaper billed annually: $98 and $152/month), plus custom-priced Enterprise for multi-location groups. Both plans include unlimited parties and covers. There is a 2-week free trial with no credit card. Optional add-ons: Facebook/Instagram booking $15/month, TripAdvisor/Michelin channel $2.50 per cover, extra events $20 each, and marketing credit packs from $20.

What is Hostme used for?

Hostme runs a restaurant's front of house: online reservations, a waitlist with predictive wait times and "table ready" SMS, table management on a floor map with algorithmic auto-assignment, server rotation, guest profiles, Stripe-based deposits and cancellation fees for no-show protection, event ticketing, online ordering with kitchen pacing, and SMS/email/WhatsApp marketing campaigns.

Does Hostme integrate with my POS system?

Hostme lists 14 POS integrations that sync table statuses, reservations, and inventory: Square, Lightspeed, Oracle Micros (3700 and Simphony), NCR Aloha, Heartland Restaurant, Lavu, Maitre'D, PAR Brink, POSItouch, Squirrel, iiko, and XPient. Toast is NOT supported - it remains an open feature request on Hostme's feedback board. POS integration requires the Grande plan ($169/month).

Who is Hostme best for, and how does it compare to OpenTable?

Hostme fits independent full-service restaurants, small groups, wineries, and bars that want one flat monthly fee instead of per-cover charges and prefer bookings through their own website, Google, and social pages. OpenTable is the better choice if you rely on a diner marketplace for discovery; Hostme is the better choice if you already have demand and want to stop paying per seated guest.

Pricing and feature details verified July 2026from vendor websites and public review platforms. Adoption figures come from RestaurantTools.ai's scan of US restaurant websites and reflect detectable integrations only.